Roll back several months... Secretary at a client location (small office) often brings her (10/11yr old) daughter to work. I tend computer / electronics support for clients. I do not recall the task that was being tended on the secretary's system but there was a point where the desktop was apart. Her daughter expressed an interest in "what makes a computer work". Mom is well supportive of her inquisitive daughter. Three or four of us ended up sitting on the floor, cover off of the computer with me describing "parts". Five, maybe ten minutes later the computer was buttoned up and I completed the appointment.
A few months later I receive an e-mail from the secretary / mom to the effect that her daughter was asked a question of what person stands out in your mind. The answer came back - the computer guy at mom's work. Mom said that it was my taking time to sit and "be a patient teacher" made an impact with her child. It was a nice e-mail to receive.
Today, Mom and daughter had an appointment at my office to "look at" their laptop that had a "goofy" screen (the easy, 20 second, answer - the LCD panel is broken and needs replacement - but today is a teaching event). I just wrapped up a two hour appointment showing the daughter my methods for laptop dis-assembly / diagnosis / reassembly with her tending 70% of the dis-assembly and 95% of the re-assembly.
I enjoyed passing on skills to another generation. Mom was pleased at my teaching skills & patience. Daughter was quite energetic and happy that she was able to "turn the screwdriver", disconnect, reconnect cables - and what to watch for so that it is done properly.
A-GOOD-DAY.
