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Author Topic: Don't Fly Flags Off Your Bike and Try to Make a Warranty Claim (at least at HD)  (Read 4177 times)

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Offline R Doug

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http://fox6now.com/2014/05/26/harley-davidson-denies-warranty-claim-for-man-whos-ridden-2-5-million-miles-but-why/



Harley-Davidson denies warranty claim for man who’s ridden 2.5 million miles.
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Online Skee

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I'd like to know if the written warranty specifically includes language limiting coverage in this situation. 

Not that it matters.  HD would have been smart to make an exception in his case and virtually no one would have heard about it. 

But if it was my bike, that would be the last HD I would ever buy.  Win a claim; lose a customer.
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Offline kneescrubber

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2.5 million miles on one clutch is pretty impressive. I would have thought Harley would gladly install a new one so they can frame and immortalize his. Me thinks this is not the full story.
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Offline rgbeard

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No one said the 2.5MM was on one bike.....
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Offline kneescrubber

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Or one clutch. Like I said.....
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Offline R Doug

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No one said the 2.5MM was on one bike.....

True.  The article does say, "He’s ridden a Harley-Davidson motorcycle for more than 2.5 million miles."  It says "a" and not "his" or "this."

I do agree with kneescrubber, there's more to this story.
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Offline mxvet57

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Harley-Davidson denies warranty claim for man who’s ridden 2.5 million miles.

Got to be a typo.
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Offline chornbe

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The insidious part here is the claim that "the flag mounts weren't Harley-Davidson products." That opens the door for claims that any after market parts at all will void the HD warranty, and that's simply not cool.

There's got to be more to it.
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Offline R Doug

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Only motorcycle riders know why a dog sticks its head out of a car window.

Offline R Doug

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Only motorcycle riders know why a dog sticks its head out of a car window.

Offline R Doug

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I wonder what manufactures think of larger aftermarket windscreens? 

Thank goodness the sidecar windscreen on the Ural is standard.  That thing is like a kite!  And, when it's off, the Ural's top speed is 5-10 MPH higher (no kidding). 
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Offline bomber

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But if it was my bike, that would be the last HD I would ever buy.  Win a claim; lose a customer.

This will impact HD sales by exactly zero units.

So many that purchase HDs (N.B. NEW HDs) would buy no other brand of motorcycle . . . . 

No one will remember this story in a year.
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Offline HipGnosis

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He's flown flags on his bikes for years.
But...
Now...
He's riding a trike - which obviously, has it's own higher load(s) on the drivetrain.
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Offline CosmicCowboy

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I would think his beard causes more wind drag than the flags.

Offline SuperHans

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Whatever.

Offline Cookie

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Whatever.

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Offline R Doug

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I find it comical this story is getting any traction.  I can certainly see how adding this much drag would be a warranty voiding matter.
I suppose since HD is considered as America as apple pie and baseball, it comes as a shock that such a iconic American company would deny a claim for such an obvious patriotic and dedicated rider. 

Personally, I have often wondered how warranties would treat things such as claims on bikes which pull trailers or have been converted to a trike or sidecar rig. 
« Last Edit: June 04, 2014, 04:20:12 PM by R Doug »
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Offline R Doug

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Seriously, is this a warranty voiding situation?

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Goodness knows it's a pending final drive failure.   
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Offline Cablebandit

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It's good to have a reliable Japanese bike around for when the final drive does blow.